Our team of specialists provides fast and effective support to ensure the proper operation of every ROURE machine.
Includes:
Fault diagnosis and repairs
Preventive and corrective maintenance
Technological upgrades and improvements
On-site and remote assistance
Remote assistance allows real-time troubleshooting by phone, email, or video call, reducing costs and downtime.
At ROURE ROASTERS, we give a second life to installed roasters by integrating the latest automation and control technologies.
Roaster automation: we convert manual machines into semi-automatic or fully automatic systems, increasing precision, efficiency, and safety.
Roast profile control software integration: our proprietary system enables secure recording, reproduction, and adjustment of roasting curves with total accuracy — with no licenses or extra costs required.
👉 With these upgrades, our clients extend the lifespan of their roasters and achieve professional-level control and repeatability that meets today’s market demands.
Regular maintenance is key to extending the life of your equipment and ensuring efficient operation.
We provide:
Scheduled inspections
Adjustments, cleaning, and lubrication
Replacement of worn parts
Preventive, corrective, and predictive maintenance
🎯 Our goal: prevent unexpected downtime and maximize productivity.
ROURE offers original spare parts and accessories for all our machines, ensuring maximum reliability.
Original spare parts always available
Accessories to boost performance
Fast and efficient spare parts management to reduce downtime